Order Cancellation
How do I cancel my order?
You will have the option to cancel your order directly from your confirmation email within 1 hour. Scroll down to find the “Change your mind?” message. section. If this takes more than 60 minutes, email [email protected] and we’ll help find an alternative.
I accidentally canceled my order, can I continue?
If you have canceled your order on the website and would like to receive your order back, the best way to do so is to place a new order at checkout. Email [email protected] if you have any questions – we’re here to help.
I canceled my order, but I’m not sure if the order was successful or not. Can you confirm it was cancelled?
If you canceled your order using the link in your order confirmation email, you will receive another email once the order has been successfully cancelled. If you haven’t received your cancellation confirmation email, let us know at [email protected] (and include your original order number) and we’ll take a look!
I don’t see the self-destruct option! How do I cancel my order?
Please email [email protected] asap (include your order number# and request to cancel/change) and we can help.